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Design 2026-03-08 5 min read

Accessibility is a conversion strategy

WCAG compliance is usually sold as a legal shield. In our data it is one of the cheapest conversion improvements available.

IM

Ishita Menon

Head of Design

Contrast, targets, labels

Three fixes account for most of the measurable gain: sufficient text contrast, tap targets of at least 44px, and properly labelled form fields. All three help every user, not only assistive technology users.

Keyboard order is a UX audit in disguise

Tab through your checkout. If the order surprises you, it will confuse everyone — the DOM order that screen readers follow is the same order that reveals a muddled layout.

IM

About Ishita Menon

Head of Design

Design systems, accessibility and the craft of interfaces that feel obvious in hindsight.