Chapter 13

A team on call, on contract

Annual maintenance contracts with defined response times, monthly reporting and a named engineer who knows your stack.

7 services in Support & Maintenance

Fixed-fee annual contracts with clear SLAs.

Content, plugin and platform updates every month.

Uptime, resource and certificate alerting 24×7.

Triage, patch and regression-test within SLA.

Core Web Vitals and backend latency work.

Dependency patching and vulnerability response.

Scheduled, offsite and restore-tested backups.

Other chapters

Tell us the problem. You get an honest recommendation, a fixed scope and a date — within two business days.